FOOTSTEPS CARE GROUP
GENERAL ENQUIRIES
Welcome to our dedicated General Enquiries hub! We understand that information is key, and our team at Footsteps Care Group is committed to providing you with swift and comprehensive answers to any questions you may have. Whether you're seeking service details, assistance with services, or general information about our organisation, we are here to assist you.
Feel free to reach out via email or phone, and we'll ensure that your enquiries are promptly addressed. We value your curiosity and are eager to facilitate a seamless and informative experience for you. Please contact our homes directly for referrals. Thank you for considering us as your go-to source for information, and we look forward to connecting with you soon!
Jo Wright
General Enquiries & Referals
07949 015407
HUMAN RESOURCES
At Footsteps Care Group the human resources team is responsible managing the entire employee experience, from the moment an individual applies to a position to when they begin working and finally, when they leave the organisation.
This includes primary activities such as screening, recruitment, administration, compensation and benefits, training & development, people relations and performance management, as well as implementing employee processes.
COMPLIMENTS AND COMPLAINTS
Footsteps Care Group welcomes comments and suggestions regarding our service. We treat complaints seriously paying detailed attention to all complaints whatever the nature to enable individuals to freely express views of issues about the service.
This includes the views of the children, staff who work within the service, others associated with working in partnership with Footsteps Care and members of the public. Written complaints can be sent by post to: Footsteps Care Group, Complaints & Compliments, 515-519 Green Lane, Ilford, Essex, IG3 9RH